Privacy Policy
Veridian Ascent ("we", "our", "us") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth). This policy applies to our online platform and the services we provide, which include environmental impact assessments, sustainability strategy development, renewable energy project feasibility studies, carbon footprint analysis, ecological restoration planning, waste reduction solutions, and green building certifications.
1. Collection of Personal Information
We collect personal information that is reasonably necessary for the purposes of providing our services and operating our business. The types of personal information we may collect include:
- Contact Information: Name, professional title, company name, postal address, email address, and telephone number.
- Project-Related Information: Details relevant to environmental consulting and sustainable development projects, which may include site-specific data, client requirements, survey responses, and project communications.
- Technical Data: Information gathered when you visit our online platform, such as IP address, browser type, operating system, referring URLs, and how you interact with our site. This is typically collected via cookies and similar tracking technologies.
- Communication Data: Records of your correspondence with us, including emails, phone calls, and other forms of communication.
We collect personal information directly from you when you interact with us, such as when you inquire about our services, engage us for a project, subscribe to our newsletters, or communicate with our team. We may also collect information from third parties where permitted by law, such as publicly available sources or through referrals.
2. Use of Personal Information
We use your personal information for the following purposes:
- To provide our environmental consulting and sustainable development services, including performing environmental impact assessments, developing sustainability strategies, conducting feasibility studies, carbon footprint analysis, ecological restoration planning, waste reduction solutions, and green building certifications.
- To communicate with you regarding your inquiries, projects, and our services.
- To manage and administer our relationship with clients and prospective clients.
- To improve our services, online platform functionality, and overall customer experience.
- To send you relevant updates, newsletters, marketing materials, and information about our services that we believe may be of interest to you, where you have consented to receive such communications or where permitted by law.
- To comply with our legal and regulatory obligations.
3. Disclosure of Personal Information
We may disclose your personal information to third parties in the following circumstances:
- Service Providers: To third-party service providers who assist us in operating our business and providing our services, such as IT support, web hosting, data analysis, and professional advisors (e.g., legal, accounting). These service providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Related Entities: To our related entities within the Veridian Ascent group, for purposes consistent with this Privacy Policy.
- Legal Requirements: Where required by law, court order, or governmental request.
- With Your Consent: To any other third party with your explicit consent.
We do not sell or rent your personal information to third parties for their marketing purposes.
4. Data Security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes implementing physical, electronic, and procedural safeguards. While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Accessing and Correcting Your Personal Information
You have the right to request access to the personal information we hold about you and to request that we correct any inaccuracies. To do so, please contact us using the contact details provided below. We may require you to verify your identity before processing your request. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
6. Cookies and Tracking Technologies
Our online platform may use "cookies" and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device. We use them for purposes such as:
- Essential Cookies: Necessary for the operation of our online platform.
- Analytical/Performance Cookies: To analyze how our online platform is used and to monitor its performance, helping us to improve its functionality.
- Functionality Cookies: To remember your preferences and choices, making your experience more personalized.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our online platform may become inaccessible or not function properly.
7. Links to Other Websites
Our online platform may contain links to third-party websites. Veridian Ascent is not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated policy on our online platform, and the changes will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. How to Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you wish to make a request to access or correct your personal information, please contact us at:
Veridian Ascent
1290 Collins Street, Suite 802,
Melbourne, VIC, 3000
Australia
Phone: (03) 9876 5432
10. Complaints
If you believe that we have breached the Australian Privacy Principles or any other applicable privacy law, you may lodge a complaint with us using the contact details provided above. We will investigate your complaint and respond to you as soon as practicable. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).